Accessibility declaration

Office of the commissioner general for refugees and stateless persons (CGRS) - (CGVS-CGRA), undertakes to make this site accessible, in accordance with the following legislation: Act of July 19, 2018 on the accessibility of websites and mobile applications of government organizations.

This accessibility statement applies to :

Compliance status

This website is partially compliant, due to the non-compliances and exemptions listed below.

Preparing Your Statement

An internal accessibility audit was conducted. This audit was a simplified analysis.

Disproportionate burden

The CGRA strives to make its websites accessible to all, in accordance with the law of 19 July 2018 on the accessibility of public authorities' websites and mobile applications transposing the Directive (EU 2016/2012 of the European Parliament and of the Council). We therefore try to comply as much as possible with the accessibility standards set by the law.

This accessibility declaration applies to the website.

Name of the website: Asylum in


This website partially complies with the accessibility requirements as described below because the requirement(s) below are not met.

Non-accessible content

The content below is inaccessible for the following reason(s):

Automatic testing revealed the following deviations from Web Content Accessibility Guidelines 2.1 level AA guidelines:

Report for

Standard: WCAG2AA

19 errors
4 Warnings
Ignoring notices
Iframes are also checked

We are preparing a schedule to adjust these deviations from the Web Content Accessibility Guidelines 2.1 level AA guidelines.

An in-depth audit is therefore being prepared to identify and correct the accessibility problems.

Suggested alternatives

Drafting of this accessibility statement

This accessibility statement was prepared on 12/3/2024.

This accessibility statement was prepared using an accessibility statement generator, based on an automatic accessibility measurement through this testing tool and with advice and support from the Belgian Web Accessibility Office team of the FPS BOSA.

Contact details

If you have any questions or comments about the accessibility of our website/application, please contact :

Feedback and contact details

If you have any comments, or information applicable to this website, you can always contact the CGRS (

If when visiting our website or campaign sites you find other information (pdf, images ...) or web pages inaccessible to you, please be sure to let us know.

If the above service does not respond, please contact the following control body:

Enforcement Procedure

This enforcement procedure is available in case of an unsatisfactory response to the notification or request to the responsible organization through the feedback mechanism described above.

You can contact the Federal Ombudsman for this purpose:

Website Federale Ombudsman
Leuvenseweg 48 bus 6
1000 Brussel

Improvement plan

The detected technical accessibility problems will be reported to the website provider and solutions will be worked out for the next update of the application. This accessibility statement will be updated after this update.

Some problems are in the content of the website, these will be corrected by our staff as soon as possible.

Limitations and alternative

We make every effort to make our websites and the documents we publish fully accessible to all. However, some documents are not yet fully accessible. More specifically, this concerns information archived in pdf format, such as various publications, annual reports, reports asylum figures ... Making those documents accessible would incur disproportionate costs. However, if you wish to receive an accessible version, please email us at

This statement was prepared on 12/03/2024.

The statement was last revised on 27/03/2024