Accessibility declaration

The Office of the commissioner general for refugees and stateless persons (CGRS), is committed to making this website accessible, in accordance with the following legislation: the Law of 19 July 2018 on the accessibility of the websites and mobile applications of public sector bodies.

This accessibility statement applies to : https://www.asyluminbelgium.be/

 

Compliance status

This website is partially compliant, due to the non-conformities and exemptions below.

 

Preparation of the accessibility statement

An external accessibility audit has been carried out. This audit was a simplified analysis. You can consult the report here: 

NL: https://reports.accessibility.belgium.be/ac/2025/bosa/simplified/www.asyluminbelgium.be-83ee0e9e/2025-05-12.nl.html

FR: https://reports.accessibility.belgium.be/ac/2025/bosa/simplified/www.asyluminbelgium.be-83ee0e9e/2025-05-12.fr.html

 

Non-accessible content

  • Some images used as links do not have alternative text.
  • The contrast between the foreground and background does not always meet the threshold values for colour contrast ratio.
  • Interactive controls are sometimes nested.
  • (iframe> and <frame> elements do not always have an accessible name.

 

Proposed alternatives

We do everything we can to make our websites and the documents we publish fully accessible to everyone. Some information is also available on the other website of the CGRS (www.cgrs.be). The CGRS can also be reached through other channels (e-mail: cgra-cgvs.information@ibz.be).

 

Contact information

If you have any questions or comments about the accessibility of our website, please contact us at: cgra-cgvs.information@ibz.be (please address your message to the attention of the Communications Department).

If you are not satisfied with the answer, you can contact the central complaints department of the Federal Public Service Home Affairs through this link.

Are you still not satisfied with the answer you received? Then contact the following supervisory body:

The federal Ombudsman

Address: Leuvenseweg 48, bus 6, 1000 Brussel
E-mail: contact@federaalombudsman.be
Website: www.federaalombudsman.be/en

 

Improvement plan

The majority of the content is accessible. We are working to make some aspects of navigation even easier to use for everyone.

Based on the results of this audit, we will address accessibility issues step by step.

This statement was prepared on 12/03/2024.

The last review of the statement took place on 26/11/2025.